Fraud can happen anywhere, anytime. While RCB Bank employs advance security technologies to ensure optimum online banking protections, you too have a role to play to help protect yourself and your business against fraudulent transactions. Below you will read some common ways thieves try and steal your identity and tips on how to guard against fraud.
We do not solicit any account information through email. If you receive an email from someone who claims to be a bank representative and requests confidential information, do not respond. Contact RCB to report any solicitation of this kind.
E-mails may pretend to be from familiar agencies or may say they are from such organizations as the IRS, FBI, or Homeland Security. They may threaten to ruin your credit for an unpaid bill, or issue penalties for not paying taxes – don’t fall for any of these scams – they are all “phishing” for your financial information. Hit delete, or forward to your anti-spam/anti-phishing site.
- Maintain current virus protection software & complete regular scans of your computer. Make certain the virus protection will also detect spyware/malware.
- Consider all email requests for personal information to be suspicious.
- Use your pop-up blocker. Never provide information to computer pop-ups.
- Never click a link in an email unless you totally trust the sender.
- Make certain that there is a lock symbol where you type in the web address or that the VeriSign symbol is displayed where you key in your account information. Also, make certain that :https:" shows in the website address, rather than "http:".
- If you must be active on a social networking site, please use caution in what you post. Fraudsters and scammers watch the information that is posted and can use it in many devious ways to steal your identity.
- Ignore emails from senders you do not know. Remember that the bank will never ask you to email your SSN or other sensitive information!
- Create strong passwords using a mix of alpha/numeric/characters, etc.
- Do not download files on sites that you do not know.
- Always delete texts and messages from unknown individuals.
- Be wary of possible scammers on auction sites & sales sites.
- Never respond to online or phone surveys requesting personal information.