What We Collect Online
When you initially enter our website, we collect and store the domain from which you access the Internet (for example, aol.com, if you are connecting from an America Online account). In addition, records will show the date and time, as well as the Internet address from which you linked directly to our website. We do not normally associate this information to anything personally identifiable. That is, your session is logged, but the user remains anonymous to us.
This information helps us measure the number of visitors to the different sections of our website. However, we may use this information to attempt to identify a user when it is necessary to enforce compliance with any laws or to protect our service, website, customers, or others.
We want to be very clear: We will not obtain personally identifiable information about you when you visit our website, unless you choose to supply such information to us.
Download RCB Bank's Privacy Notice here.
If you choose to contact us by electronic mail, your email address and any other information on your email header (such as your name and/or organization) will be attached to your email. This personal information will be used to reply to your message, but will not be sold or otherwise provided to any other company or third party. Don't ever send your Social Security Number (SSN) or other personal financial information in an unencryipted email. Also, we'll never send you unsolicited emails asking for your banking information.
In addition, they do not read your hard drive nor can they be used to collect or reveal any personally identifiable information that you have not already explicitly supplied to us. You can disallow cookies by making the appropriate selection from your browser options. However, certain services through our website require cookies for effective delivery.
Be Aware: Fraudsters in full force this tax season.
You receive an email from what appears to be the IRS, warning you that your tax return is unable to be processed due to errors. In order to avoid a tax penalty or possible legal action, you are instructed to provide some information immediately – click the link to get started. Do y...read more »
Scams in all Shapes and Sizes
By Christy Wild, RCB Bank Security Officer Many of us, in fact, more than 30 million Americans annually, admit to being duped by some scam or another. If we are lucky the loss is minimal and we change our response to door-to-door salesman or phone solicitors. Some of us are not so luc...read more »
A word of caution about fraud
By D. Meyer, RCB Bank Fraud Department I cannot stress enough the importance of using caution when it comes to using the internet, checking your emails and answering phone calls. Criminals are savvy con artists who steal billions of dollars from people each year. Fraudsters are maste...read more »
How to spot identity theft and respond
March 2-8 is National Consumer Protection Week. By Christy Wild, RCB Bank AVP Security Officer Americans fall victim to identity theft every two seconds, according to the 2014 Identity Fraud Study released by Javelin Strategy & Research. People of all ages, race and socio-economi...read more »