What to Do if Your Check Card is Lost or Stolen
If you suspect your check card has been compromised or it is lost or stolen, please call us immediately at 1.877.361.0814.
You can also deactivate your check card online through NetTeller or by phone using our Anytime Banker system.
To Deactivate Your Card by Phone
Call the Anytime Banker line:
580.767.7777 Ponca City
405.842.4129 Oklahoma City
877.812.4663 Toll Free
Press 3 to report a Lost/Stolen Check Card
Press 2 to de-active a card
Enter the account number followed by #
To Deactivate Your Card Online
1. Log in to NetTeller's Online Banking
2. Select the gray "Options" tab
3. Select ATM/Debit Card from the green Menu bar
4. Checkmark the Lost/Stolen box that corresponds to the Check Card that has been compromised.