Change Notice: Text Banking Phone Number
Always know what’s happening with your money. Check your balance, transfer money and more!
How does Text Banking help detect fraud?
You can set customizable transactions alerts to notify you as soon as transactions happen. If you don’t recognize a transaction, call our fraud department at 877.361.0814 to stop fraudulent activity in its tracks!
Do I need a smartphone to use Text Banking?
No, all you need to use Text Banking is a phone that can send and receive text messages.
How do I sign up for Text Banking?
Use the RCB Bank mobile banking app to enroll. Download our printer-friendly flyer for instructions.
You can also stop by any RCB Bank location to enroll.
How much does Text Banking cost?12
There are no bank fees for Text Banking
Standard carrier fees for data and text messaging may apply.
Can I select the time of day I receive the Text Banking alerts?
Yes, you can choose when to receive alerts. This allows you to block out a certain timeframe you do not wish to receive alerts such as overnight while you’re sleeping.
How do I transfer money through Text Banking?
Once you sign up, ask one of our friendly Customer Service Representatives for a quick reference card or download here. This card will explain how to use Text Banking.
Do I have to use online banking to have text alerts?
No, visit your local branch and we’ll get you set up.
Features
- Available for all text-enabled phones – doesn’t have to be a smartphone
- Customize transaction alerts
- Receive alerts 24 hours a day or during timeframes you choose
- Transfer money until 7 p.m.
- Complete balance inquiries
- Set low balance alerts
- Wi-Fi not required
Fees 12
There are no bank fees for Text Banking
Standard carrier fees for data and text messaging may apply.
Learn more about the text commands to receive information on your enrolled accounts.